SUKWADI, Ronald; SILITONGA, Riana Magdalena; YULIVYANI; PARK, Arum; JOU, Yung-Tsan. Enhancing Post-Pandemic Customer Experience: Building a Customer Journey Map for Shopping Malls. Jurnal ASIIMETRIK Jurnal Ilmiah Rekayasa & Inovasi, [S. l.], v. 8, n. 1, p. 1–12, 2026. DOI: 10.35814/asiimetrik.v8i1.7380. Disponível em: https://journal.univpancasila.ac.id/index.php/asiimetrik/article/view/7380. Acesso em: 29 sep. 2026.