Uswatun Chasanah, A. Z., and P. Mega Desiana. “Peran Mediasi Job Satisfaction Terhadap Public Service Motivation (PSM) Dan Organizational Citizenship Behaviour (OCB)”. JRB-Jurnal Riset Bisnis, Vol. 1, no. 2, May 2019, pp. 130-8, doi:10.35814/jrb.v1i2.249.