Pengaruh Faktor-Faktor Kualitas Pelayanan Bandara terhadap Kepuasan Penumpang Selama Berada di Bandara Internasional Soekarno-Hatta. Journal of Tourism Destination and Attraction , [S. l.], v. 1, n. 1, p. 25–36, 2013. Disponível em: https://journal.univpancasila.ac.id/index.php/jtda/article/view/362. Acesso em: 23 aug. 2025.