OPTIMALISASI KEBIJAKAN PERLINDUNGAN KONSUMEN DALAM PENGGUNAAN DOMPET VIRTUAL DI ERA DIGITAL

  • Winda Pebriyanti Universitas Singaperbangsa Karawang
  • Abdul Atsar Universitas Singaperbangsa Karawang
Keywords: Digital era, Virtual Wallet, Consumer Protection

Abstract

The development of the digital era in Indonesia cannot be avoided, this development is also
influenced by world civilization and increasingly advanced ways of thinking. The Digital
Age is a term used in the rise of digital internet networks (particularly computer information
technology). The complexity of this online application is easy to access and practical so
that it is very popular with the wider community. Indonesia is experiencing a Digital Age
based on efficiency and internet connectivity). The digital era does not only have great
potential for the nation's technological advancement, but also changes people's lives. This
digital era has a huge impact on human life, this situation itself will be a challenge for the
community and also the government regarding the high consumptive power caused by the
current digital era. In the current digital era, there are many choices of Virtual Wallets to
make transactions between consumers and sellers, namely payment through non-cash
payments, now it can be a crime if there is no optimization of legal protection policies, one
of which will suffer the most is the community as consumers who use Virtual Wallets in
this digital era. In this research, a question arises: How Consumer Protection Laws
Optimize Policies in Using Virtual Wallets in the current Digital Age. Regarding Act
number 8 of 1999 concerning Consumer Protection and Bank Indonesia Regulations in line
to provide protection for consumer rights. This right is a key to the success of goods /
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services because consumers themselves really prioritize the convenience of using the
payment system, security in the use of the payment system, including safety in using the
payment system

Published
2021-06-29
Section
Articles