Analisis Faktor-Faktor Kepuasan dan Loyalitas Pelanggan Industri Kecantikan di Indonesia. JRB-Jurnal Riset Bisnis, [S. l.], v. 4, n. 2, p. 114–121, 2021. DOI: 10.35814/jrb.v4i2.1514. Disponível em: https://journal.univpancasila.ac.id/index.php/jrb/article/view/1514. Acesso em: 23 aug. 2025.