Peningkatan Kualitas Pelayanan di Bloom Petshop & Grooming Dengan Menggunakan Metode Quality Functional Deployment (QFD). JRB-Jurnal Riset Bisnis, [S. l.], v. 7, n. 2, p. 244–261, 2024. DOI: 10.35814/jrb.v7i2.5122. Disponível em: https://journal.univpancasila.ac.id/index.php/jrb/article/view/5122. Acesso em: 23 aug. 2025.