PENGARUH KUALITAS PRODUK DAN E-SERVICE QUALITY TERHADAP KEPUASAN DAN SWITCHING RESISTANCE PELANGGAN PT TIRTA ASASTA DEPOK (PERSERODA). Jurnal Riset Bisnis, [S. l.], v. 10, n. 1, p. 36–49, 2026. DOI: 10.65179/e7wwrz67. Disponível em: https://journal.univpancasila.ac.id/index.php/jrb/article/view/10356. Acesso em: 5 nov. 2026.